Unit Manager

Reports to      :           Manager Marketing


Purpose          :           Recruit, train and maintain a highly motivated and productive team of agents in line with the NIC Life’s business.


            Key Result Areas


  • Recruit and ensure retention of agents in line with NIC Life guiding policies and procedures.
  • Train and motivate agents in line with NIC Life guiding policies and procedures.
  • Maintain a motivated and productive team.
  • Identify marketing opportunities in line with NIC Life’s business objectives and strategies.
  • Follow up and give feedback on Customer inquiries, expectations, suggestions, complaints and compliments in line with the Customer Service standards, Strategy and NIC Life policies.
  • Collect and remit premiums to NIC Life, deliver receipts, policy documents to customers in line with operational policies and service standards.
  • Prepare weekly, monthly and annual production reports.
  • Process, record and update new insurance policies, claims and cancellations in line with service standards and operational guidelines.
  • Make quotations and Sales presentations in line with product and service guidelines.
  • Undertake other assigned tasks.


Minimum qualifications and competence requirement


  • Diploma or its equivalent in a Business related course from a recognized Institution.
  • Evidence of training in Marketing is an added advantage
  • Sales/Marketing experience of at least 2 years in an Insurance company is a MUST.
  • Ability to work under pressure and achieve targets.
  • Functional computer knowledge of Information Management packages.
  • Self driven, innovative and able to work long hours under minimum supervision.


Interested and qualified candidates should submit their applications accompanied with a detailed Curriculum Vitae (CV), photocopies of academic documents and certificates, not later than 30th July 2018 at 5:00 pm addressed to:

Head Human Resource


Plot 3 Pilkington Rd

P O Box 7134 KAMPALA


Or by Email

e-mail; vacancy@nic.co.ug

*Note: Only Shortlisted Candidates will be contacted.